Diagnose to Cure

Terms of Service

These terms explain the rules for accessing our website, browsing our products, and placing an order with Diagnose to Cure.

1. About Us

This website, diagnosetocure.com, is operated under the business name Diagnose to Cure by Jagdish Singh, proprietor (referred to as “Diagnose to Cure,” “we,” “us,” or “our”).

For questions about these terms, orders, products, or website use, please contact us through our Contact Us page.

2. Eligibility and Account Information

You must be legally capable of entering into a binding transaction under applicable law to place an order. If you create an account, you agree to provide accurate, current information and to keep your login credentials secure.

You are responsible for activity carried out through your account, except where applicable law provides otherwise. Please notify us promptly if you suspect unauthorised access.

We may suspend or restrict accounts where we reasonably suspect fraud, misuse, unlawful activity, or a breach of these terms, subject to applicable law.

3. Products and Product Information

We aim to present product descriptions, ingredients, images, prices, and other information as accurately as reasonably possible. Product packaging, colours, or appearance may vary slightly from website images.

Please read the product label, ingredient list, directions, warnings, and storage instructions before use. If you have an allergy, are pregnant or breastfeeding, have a medical condition, or take medication, consult a qualified healthcare professional before using a supplement.

Product availability and permitted claims may vary by location. We may update product information or discontinue a product when necessary, subject to applicable law and existing order obligations.

4. Prices, Taxes, and Payments

Prices are shown in the currency indicated at checkout and may be changed before an order is placed. The price, applicable taxes, delivery charges, discounts, and final payable amount will be displayed at checkout where applicable.

Orders are subject to successful payment authorisation where online payment is selected. Payment processing may be handled by third-party payment providers under their own terms and privacy practices. We do not intend to store full payment-card details on our own servers.

5. Orders and Acceptance

Submitting an order is an offer to purchase the selected products. An automated order confirmation acknowledges receipt; it does not necessarily mean that the order has been accepted for fulfilment.

We may contact you to verify order details, delivery information, or the phone number provided. We may hold, decline, or cancel an order where information is incomplete, payment is not authorised, a product is unavailable, a pricing or listing error has occurred, or we reasonably suspect fraud. Any refund due for a cancelled prepaid order will be handled in accordance with applicable law and our published policies.

Please ensure that your delivery address and contact number are accurate and accessible. A phone verification code, where used, verifies access to the phone number; it does not independently establish a person's identity.

6. Shipping and Delivery

Estimated delivery times, shipping charges, serviceability, and tracking information may be shown at checkout or communicated after ordering. Delivery estimates are not guarantees and may be affected by courier operations, weather, public holidays, remote-area service, or events outside our reasonable control.

Please check your parcel at delivery and contact us promptly if it is missing, damaged, incorrect, or appears tampered with. Any statutory rights you have remain unaffected.

7. Cancellations, Returns, and Refunds

Order cancellation, return eligibility, replacement, and refund handling are governed by our published Refund Policy, together with applicable consumer-protection law.

For hygiene, safety, and product-integrity reasons, certain opened or used products may be ineligible for return where permitted by law. This does not limit any rights you may have for defective, damaged, incorrect, or otherwise legally returnable goods.

Please review the Refund Policy before placing an order. If there is any inconsistency between these terms and a mandatory legal right, the mandatory legal right will prevail.

8. Promotions, Offers, and Discounts

Promotional codes and offers may be subject to specific conditions, expiry dates, product exclusions, or minimum order values. Unless the offer states otherwise, promotions cannot be exchanged for cash and may not be combined with other offers. We may correct errors or withdraw a promotion where permitted by law.

9. Website Use and Intellectual Property

Website content—including text, branding, logos, product images, graphics, and page design—is owned by us or used with permission, and is protected by applicable intellectual-property laws.

You may browse the website and use it for lawful purchasing purposes. You must not copy, republish, sell, exploit, interfere with, attempt unauthorised access to, or misuse website content or functionality without prior permission or a legal right to do so.

10. Reviews and User Submissions

If you submit a review, comment, or other content, you confirm that it is truthful to the best of your knowledge, lawful, and does not infringe another person's rights. Do not post confidential information, misleading claims, abusive content, spam, or content that unlawfully discloses another person's personal data.

To the extent permitted by law, you grant us a non-exclusive permission to display and use the content you submit for website operation and related product or service presentation. We may moderate or remove submissions that breach these terms or applicable law.

11. Privacy and Personal Data

We process personal information such as contact details, delivery information, account information, and order records to operate the store, process payments and deliveries, provide customer support, prevent fraud, and meet legal obligations. Where enabled, login providers or OTP services may process information under their own terms.

For more information about how information is collected, used, stored, and shared, please read our Privacy Policy. Verify that this link is published and correct before making this page live.

12. Third-Party Services and Links

The website may use third-party services for payment processing, delivery, analytics, social login, OTP verification, or external links. Those services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services to the extent permitted by law, but this does not exclude any responsibility that cannot legally be excluded.

13. Disclaimers and Limitation of Liability

We take reasonable steps to keep the website available and information accurate, but we do not guarantee uninterrupted or error-free access. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights. Subject to that restriction, we are not liable for indirect or consequential losses arising from website use that are not reasonably foreseeable or legally attributable to us.

14. Changes to These Terms

We may update these terms when our services, operations, or legal obligations change. The latest version will be published on this page with an updated date. Changes apply from the date stated on the page and do not remove rights that cannot lawfully be taken away.

15. Governing Law and Disputes

These terms are governed by the laws of India, subject to mandatory consumer-protection laws and any rights available to you under applicable law. Disputes will be handled by the competent courts or forums having jurisdiction under applicable law.

16. Contact Us

This template is a starting point, not legal advice. Review it against your actual business practices, product category, shipping and refund policies, and applicable Indian consumer, e-commerce, privacy, and food/supplement regulations before publishing.